# Intelligent Transportation Systems: Improved DOT Collaboration and Communication Could Enhance the Use of Technology to Manage Congestion (GAO, 2012)

Traffic congestion burdens the nation’s quality of life and will likely grow substantially if current trends continue. ITS can reduce congestion at less cost than some other approaches. GAO recommends that the Secretary of Transportation clearly define the roles of RITA and FHWA in promoting the use of ITS, improve the usefulness of ITS information on the agencies’ websites, and include in its strategy plans to further enhance communication on ITS activities.