Many state DOTs around the country are currently grappling with the question of how to attract and retain a talented workforce. On top of these challenges, many DOTs are also being directed to reduce the size of their staff in order to demonstrate efficiency to legislators and the public. The Tennessee Department of Transportation has taken an innovative approach to address some of these hurdles and build a talented and engaged workforce.
Delivering on the Promise: Improving the Performance of Massachusetts Transportation Agencies (SSTI and Massachusetts Taxpayer Foundation, 2013)
SSTI performed a program review of MassDOT’s three-year-old reorganization and consolidation to document efficiencies and better outcomes achieved, as well as continuing challenges and opportunities for improvement.