HOT lane study points to importance of reliability over average delay

A new University of Minnesota study on driver behavior in managed lanes provides some findings that on the surface seem highly counter-intuitive, but that may have a simple explanation. Travelers care more about reliability than delay. The first surprising result is that travelers were willing to pay large tolls to access HOT lanes. Also, rather than discouraging HOT lane use, increases in tolls actually encouraged more drivers to opt for those lanes

Guide to Incorporating Reliability Performance Measures into the Transportation Planning and Programming Processes [Draft] (TRB and Cambridge Systematics, 2013)

The purpose of this Guide is to help agencies wherever they are in the process of using reliability performance measurement to (1) understand and communicate reliability; (2) identify the tools and methods to help them track transportation system reliability; (3) begin to incorporate reliability into their existing analysis tools; and (4) identify emerging analysis tools that will better help them evaluate reliability and make program and project investment choices that address the reliability of the system.

Guide to Incorporating Reliability Performance Measures into the Transportation Planning and Programming Processes [Draft] (TRB and Cambridge Systematics, 2013)

The purpose of this Guide is to help agencies wherever they are in the process of using reliability performance measurement to (1) understand and communicate reliability; (2) identify the tools and methods to help them track transportation system reliability; (3) begin to incorporate reliability into their existing analysis tools; and (4) identify emerging analysis tools that will better help them evaluate reliability and make program and project investment choices that address the reliability of the system.