Transit continues to face challenges from low ridership and workforce shortages. Several places are successfully tackling these obstacles while offering key insights into their strategies and opportunities.
Localities can learn from each other to get out of the current bus driver staffing crisis, and also to stop the next such crisis before it gets to this point. But understanding the crisis and how we got here is an important first step. As an example, bus riders in Pennsylvania’s two largest cities are struggling to get where they need to go.